Based on DJI Care Refresh (1-Year Plan), DJI Care Refresh+ offers you one more replacement and extends the official coverage period,covering accidental damage. Other exclusive services include International Warranty Service, VIP phone service, free two-way shipping, and more. Click here to see the FAQ.
1. Before purchasing DJI Care Refresh+, ensure that the DJI Care Refresh (1-Year Plan) purchased for your product is still valid and that there is at least one replacement left.
Click here if you have not purchased DJI Care Refresh (1-Year Plan). After DJI Care Refresh (1-Year Plan) becomes active, you can purchase DJI Care Refresh +.
2. Once you've purchased Care Refresh+, our staff will e-mail you your Care Refresh code and provide the URL for activating your policy. Following activation, your service agreement will be sent to you via email.
3. The replacement service provided by DJI Care Refresh+ is valid for one year and does not start until DJI Care Refresh expires. The product's warranty period is immediately extended after you receive the service agreement of DJI Care Refresh + and has the same expiration date as the replacement service.
4. DJI Care Refresh + only supports products purchased from official or authorized channels. You can use the International Warranty Service at any DJI authorized repair center across the globe after providing the proof of purchase and confirming the product eligibility.
5. Each time you request a replacement, you'll receive a replacement unit that is new or equivalent to new in performance and reliability.
For DJI Pocket 2, the replacement fee is AUD 59.
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